Our services

Consulting services designed to support both dimensions of your Contact Center

Service - Client

Omnichannel Customer Relationship

Empowering and supporting your organization and contact center through each stage of maturity in their omnichannel customer relationship to leverage it for profitable and sustainable business growth.

Service - employes

Employee Experience

Empowering and supporting the leaders of your contact center to discover and realize the potential in their teams to develop profitable and sustainable client relationships

“Working with Promethee Consultants was a wonderful experience…What I liked from their approach is that they included our staffing in the diagnose process. Instead of coming and producing recommendation, they would implement a culture that will make our employee search for constant improvement.With their approach, our employee would continue improving process long after Promethee was gone. We therefore gain a long-term benefit from their expertise.”

Haikel Nour, Strategic Planning Leader, Quebec Blue Cross

Interested in seeing a concrete example? See our story with Blue Cross here >>

Do you believe your organization can prosper by maximizing the potential of your people? So do we.